Overview
Join to apply for the Seasonal Waiter role at KERB.
Ahead of a busy Christmas season at Seven Dials Market by KERB, we’re on the search for seasonal Waiters to support the team from November into early January. As a Waiter at Seven Dials Market, you’ll be at the heart of providing exceptional hospitality, making sure our guests have an amazing time with top-notch service. You’ll spend your time on the floor engaging in conversation with guests, taking drink orders, spreading great vibes, and creating unforgettable experiences. You’ll work closely with a supportive, people-centric management and supervisory team to keep everything running smoothly in both the front and back of house areas. If you’d like to be part of a dynamic, hard-working but people-centric team, this could be the role for you.
Department: Venue Team
Location: Covent Garden, London
Compensation: £13.85 / hour
What you’ll be doing
* Maintaining an excellent understanding of the food and beverage offering at SDM and making recommendations to guests based on their preferences
* Providing exceptional hospitality and maintaining strong communication skills with Traders and colleagues
* Handling reservation administration on Seven Rooms as required
* Supporting the Floor Manager in ensuring that customer flow in and out of the venue is as smooth as possible
* Working closely alongside all teams within the market to deliver fantastic events and service, including bar and floor teams, Traders and external stakeholders
* Seating and assisting customers with various requests, queries, complaints/issues and escalating to line manager when necessary
* Taking direction from senior team members, while using your initiative to work independently and maintain a calm, professional approach in a busy environment
What you’ll bring to KERB
* Previous experience in a customer-facing role with a strong focus on guest experience and service; high-volume environment experience is helpful but not essential
* A passion for exceptional hospitality and facilitating great guest experiences
* A willingness to roll up your sleeves and pitch in on non-designated areas of the business, particularly on site
What you’ll get by joining KERB
* Generous F&B discounts across KERB food and drinks
* CODE app membership
* Access to Employee Assistance Program (Hospitality Action)
* Perks at Work discounts
* 25 days holiday (excluding bank holidays) + birthday day off
* London Living Wage and Disability Confident employer
* A Best Companies accredited employer
Diversity & Inclusion
As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.
Seniority level
Entry level
Employment type
Temporary
Job function
Management and Manufacturing
Industries
Food and Beverage Services
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