Operations Team Lead Location: Craigavon Shifts: Fixed shifts available – days, evenings, or nights Contract: Permanent, Full-time About the Role A well-established organisation is seeking an Operations Team Lead to support day-to-day operational performance within a fast-paced food environment. This role involves overseeing a team, driving performance, maintaining high standards, and supporting continuous improvement across the department. Key Responsibilities * Lead, coach, and develop a team to ensure strong operational performance * Oversee key metrics relating to efficiency, processes, performance, and service delivery * Support and maintain standards across compliance, quality, and workplace best practice * Conduct investigations, reviews, and audits to continually raise performance * Work closely with internal teams across various functions * Promote a positive and engaging working environment * Contribute to ongoing improvement initiatives and support team development Essential Skills & Experience * Previous experience in a team leader, supervisor, or people management role * Strong communication and organisational abilities * Comfortable working with performance metrics and documentation * Good general IT skills * Proactive, hands-on approach with strong leadership qualities Desirable Skills * Experience within a high-volume or fast-paced operational setting * Knowledge of compliance, quality systems, or process improvement * Qualifications in leadership, compliance, or similar areas * Strong problem-solving and continuous improvement mindset