An exciting opportunity has arisen to join a friendly and supportive team within the Paediatrics Department at Walsall Healthcare NHS Trust. We are looking for a dynamic and enthusiastic individual to provide efficient, effective, and comprehensive administrative support to Ward 21 and the Paediatric Assessment Unit (PAU).
This is a key role within a busy department, ideal for someone who thrives in a fast-paced environment and is passionate about supporting high-quality patient care through excellent administrative service.
Responsibilities
* Provide day-to-day administrative support to Ward 21 and PAU
* Maintain accurate patient records and documentation
* Liaise with staff, patients, and families in a professional and compassionate manner
* Support coordination of appointments, admissions, and discharges
* Handle general office duties including data entry, filing, and telephone queries
NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also now complete on our multi-million pound new Urgent and Emergency Care Centre which houses a new Emergency Department (including Children’s Emergency Department), co-located Pediatric Assessment Unit.
Please see attached Job Description and Personal Specification.
We support flexible working for all employees and prospective applicants.
Where candidates meet the essential criteria, preference must be given to settled workers over non-resident applicants.
This advert closes on Wednesday 10 Dec 2025
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