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Assistant properties manager

Exeter
House Recruiting
Assistant property manager
Posted: 27 November
Offer description

Assistant Property Manager Up to £29,000 basic + mileage
Monday - Friday, 9-5:30pm
Fully remote with occasional site visits

A leading organisation in the housing sector is seeking an experienced Assistant Property Manager to support their Southwest Property Management Team across South Devon. This customer-facing role involves day-to-day housing management, property inspections, and resident engagement. The successful candidate will help deliver excellent service to residents and clients while maintaining high standards across a varied property portfolio.

You will join a dedicated housing management team that works collaboratively to provide reliable services across Affordable, Private Rented, and Leasehold properties.

The ideal candidate will bring experience in Affordable Housing, lettings, and property management, along with strong administrative and organisational skills. If you are passionate about housing management and want to make a positive impact in local communities, this role offers an exciting opportunity.

We are seeking an individual who embodies professionalism, reliability, and a commitment to delivering high-quality service for both residents and clients. Assist the Property Manager with administration of the client’s customer portal, responding to housing management queries and ensuring accurate, high-quality updates.
Support with block inspections, site visits, and general property oversight.
Manage incoming repair cases, reviewing and raising repairs for rented properties in collaboration with the Property Managers.
Oversee the void process, including advertising properties, arranging inspections, coordinating move-out/move-in appointments, and ensuring new residents receive the relevant information.
Communicate clearly and professionally with residents, managing digital customer contact channels.
Assist with gathering data for client KPI reports and other reporting requirements.
Experience in Affordable Housing within a lettings or property management role.
Strong administrative, organisational, and report-writing skills.
Proficient IT skills (Word, Excel, and relevant housing or CRM systems).
A housing-related qualification (desirable but not essential).

You will have access to ongoing learning and development opportunities to support your career growth.
A comprehensive benefits package is available, which may include:
Flexible working arrangements
Life assurance
Pension scheme
Additional annual leave
Private medical insurance
Cycle to Work scheme
Employee assistance programme
Retail discounts
Childcare support
Season ticket loans
Sick pay schemes

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