Key Account Manager
Location: Birmingham / Hybrid
Salary: £38k + Commission
About the role: An established UK IT distributor is looking for an experienced Key Account Manager to manage and grow a portfolio of strategic reseller partners. This role focuses on driving long-term revenue growth, reactivating dormant accounts, and increasing share of wallet through proactive, consultative selling across a broad hardware and services portfolio.
You’ll build strong, multi-level relationships with partners, act as a trusted advisor, and collaborate closely with internal teams to deliver a high-quality customer experience.
Key responsibilities
* Manage and develop key reseller accounts, including MSPs, VARs, and IT e‑tailers
* Identify growth opportunities through share‑of‑wallet and account analysis
* Drive upselling, cross‑selling, and switch‑selling opportunities to increase revenue and margin
* Promote a full portfolio of hardware and services, supporting multi‑solution selling
* Maintain strong vendor knowledge to provide credible, value‑led advice
Pipeline & Operational Management
* Deliver accurate forecasting and pipeline reporting on a weekly basis
* Use CRM systems consistently to record account activity, opportunities, and follow‑ups
* Manage quotes end‑to‑end, ensuring speed, accuracy, and commercial awareness
* Oversee the sales cycle through to order processing and delivery, in line with SLAs
Requirements
* Proven experience in account management or internal sales within IT distribution or a reseller‑focused environment
* Strong understanding of IT hardware and associated services
* Track record of meeting or exceeding revenue or gross profit targets
* Confident sales planning and account strategy capabilities
* Excellent communication skills, both written and verbal
* Strong organisational skills with the ability to manage multiple accounts and priorities
* Confident user of CRM systems and modern sales tools
* Knowledge of the UK IT channel and reseller business models
* Experience managing strategic or high‑value accounts
* Comfortable working in a fast‑paced, target‑driven environment
What’s on offer
* Competitive salary of £38,000 + Commission
* Hybrid working model
* Competitive base salary and performance‑related incentives
* Opportunity to manage strategic accounts with real growth potential
* Supportive, collaborative team environment
Webelievediversitymakesusstrongerandmoreinnovative.Wewelcomeapplicationsfromindividualsofallbackgrounds,experiences,andperspectives.
Apply Now - or - Apply with Indeed
#J-18808-Ljbffr