Endurance IT Services is seeking Information Technology Technicians to support technology operations for a large, mission‑critical environment. This role is hands‑on and focused on maintaining, troubleshooting, and supporting IT infrastructure, networks, and end‑user technology in a 24/7 operational setting.
What you'll do:
* Install, configure, administer, monitor, troubleshoot, and maintain network, wireless, handheld, and video camera equipment
* Provide technical support to employees and internal customers, resolving basic to complex technology issues
* Ensure reliable day‑to‑day operation of applications, systems, and IT equipment
* Support corporate meetings and media events with on‑site technology assistance
* Deploy, maintain, and support computers, printers, and other IT hardware
* Install, maintain, and repair network equipment, fiber and communication lines, video cameras, wireless access points, security systems, operational kiosks, and OCR portal equipment
* Analyze technical issues using observation, testing, and product knowledge; recommend repair or replacement of faulty equipment
* Maintain internal network cabling including fiber, CAT 5/6, and patch cables with a strong focus on quality and safety
* Complete service reports, repair logs, and required documentation accurately and on time
* Coordinate and prioritize daily tasks to meet shifting business needs while maintaining productivity and quality standards
* Follow established procedures and stay current on relevant IT technologies
* Perform other duties as assigned
This role supports a 24‑hour, 7‑day‑a‑week operation. Schedule and work location may vary based on operational needs.
What We’re Looking For:
* High School Diploma or GED required
* Valid driver’s license required
* Transportation Worker Identification Credential (TWIC) required
* 3+ years of related IT, networking, or help desk experience
* Strong verbal and written communication skills across all levels of an organization
* Excellent time management and organizational skills with the ability to multitask
* Strong analytical and problem‑solving abilities with attention to detail
* Proficiency in Microsoft Office applications
* Ability to operate company vehicles confidently and safely
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