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Quality assurance agent — customer outcomes (hybrid)

Redhill (Surrey)
AXA
€25,000 a year
Posted: 20 May
Offer description

AXA Group is seeking a Quality Assurance Agent to ensure high standards in customer interactions within their Complaints & Insights Team in Redhill. The role involves conducting quality assessments, providing constructive feedback, and managing quality tools to improve outcomes.

Successful candidates will bring strong communication skills and a proactive problem-solving approach. The position offers a starting salary of £24,500 and hybrid working arrangements, with many other employee benefits including discounts and a robust rewards package.

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