Senior National Account Manager Ocado – 12 month fixed term contract
Location: Gatwick (Hybrid working: approx. 2‑3 days per week in our office)
Salary: Attractive salary with potential discretionary annual bonus
Benefits
* 12 flexible days on top of 25‑day holiday entitlement
* Car allowance
* Generous pension scheme
* 2 paid volunteering days
* A focus on personal development and growth
Responsibilities
* Develop and lead the negotiation of the annual Customer Business Plans which deliver against internal and external strategies & KPI
* Analyse data sets (EPOS, Nielsen, CIM, SRM) to build commercial plans which optimise KPI delivery
* Timely and accurate execution of Customer Plans, providing excellent communication to customers, completing all required internal and external documentation and alignment to ensure perfect execution of customer plans
* Lead Customer Contact Strategy and build powerful relationships cross‑functionally at appropriate levels
* Accountable for the indirect leadership of Category and Marketing teams to facilitate best‑in‑class category strategies & activation; use well‑developed skills to facilitate best‑in‑class selling stories, in‑store activation and promotional performance
* Work with category team to ensure successful delivery of strategic NPD in agreed distribution
* Deploy customer, shopper and category insight to identify optimum portfolio mix for the customer and shopper; lead cross‑functional teams to deliver portfolio range for customer
* Own and develop promotional plan to include revenue, trade spend & promotion activation details including timing, mechanics & estimated amount sold on deal (uplift &/or total)
* Timely participation and input into all relevant internal planning processes (weekly, monthly and quarterly) / MBP; utilise multiple data sets to create guidance to build understanding of external performance dynamics
Qualifications
* Customer leadership/P&L experience
* Demonstrate agile thinking and inspirational leadership to win in a dynamic marketplace
* Category management knowledge
* Previous management of a large trade spend budget
* Negotiating skills and experience managing complexity and ambiguity
* Curiosity and initiative when faced with obstacles
* Ability to manage and lead structured negotiations
* Results‑focused and highly driven
* Pet experience ideal
EEO Statement
We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
We celebrate inclusion and diversity. We have signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. We are a headline partner of Diversity and Inclusion in grocery.
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