Employee Relations & Policy Manager Location: South Wales (Hybrid) Salary: Up to £55,000 per annum Contract Type: Permanent, Full-Time Application Deadline: Tuesday 23rd July 2025 (applications reviewed on a rolling basis) Hoop Recruitment is proud to be supporting a highly regarded and well-established organisation based in South Wales in the search for an experienced Employee Relations & Policy Manager. This is a unique opportunity to join a values-led organisation that offers a flexible and supportive working environment, enhanced benefits, and the chance to make a genuine impact on people strategy and organisational outcomes. The Employee Relations & Policy Manager will lead a team of HR professionals, taking full ownership of the organisation’s employee relations function and HR policy framework. You will play a key role in shaping organisational culture, maintaining strong union relationships, and ensuring continued compliance with employment legislation and best practice. Key Responsibilities Lead, support, and develop a high-performing HR team Own and oversee all HR policy development, implementation, and governance Manage a high-volume employee relations caseload with expert guidance and oversight Identify and mitigate ER risks, supporting a positive organisational culture Review, update, and implement HR policies in line with current legislation and best practice Deliver training and guidance to ensure consistent application of policies across the business Monitor ER trends and identify areas for improvement Maintain constructive and professional relationships with recognised trade unions Build and sustain strong partnerships with internal stakeholders across all levels Contribute to the wider people strategy and long-term organisational goals Essential Experience & Skills Strong and up-to-date knowledge of UK employment legislation Proven experience managing HR teams and/or leading complex ER casework A demonstrable background in HR policy development and implementation Experience working within a unionised environment Excellent communication, coaching, and stakeholder management skills Ability to manage competing priorities and a high-volume workload with resilience and flexibility Qualifications CIPD qualification or equivalent HR-related credentials (Level 5 or above preferred) If you’re a credible and confident people professional with the ability to manage a busy workload while successfully leading a team, we want to hear from you. This is a fantastic opportunity for a specialist in employee relations and policy development to make a meaningful and lasting impact within a forward-thinking organisation. In return, you’ll be supported by a collaborative HR leadership team and offered the autonomy, flexibility, and recognition your expertise deserves. To apply or find out more, please contact Emmy Bevan directly. Applications are being reviewed on a rolling basis, with a closing date of the 23rd of July 2025. Early applications are strongly encouraged