Position – Business Development Manager (London)
Location – Remote, but must be willing to travel
Reporting to – Commercial Manager/ Director
WHO WE ARE
Established in 2016, The Estate Dairy is a family-run B Corp business, dedicated to producing the finest dairy. We're absolutely committed to excellence, ensuring every product is of the highest quality.
Our mission at The Estate Dairy is to shine a light on dairy and give it the recognition it deserves.
WHO YOU’LL WORK WITH
You’ll work day-to-day with the Commercial team, reporting into the Commercial Manager/Commercial Director and you'll play a vital role in driving growth for the business with particular attention on the London independent coffee community.
WHAT YOU’LL DO
We’re looking for a dynamic and connected Business Development Manager to drive growth within London’s independent coffee community. This role will focus on identifying new business opportunities and building lasting partnerships with our core customer base, helping them access the right milk solutions for their needs, from specialty dairy (including milk, cream, butter and yoghurts) to alternative milk options such as oat, almond, etc.
The ideal candidate has hands-on knowledge of the specialty coffee market, a strong local network, and a genuine passion for both people and great coffee.
YOUR ROLE
* Identify and win new business across independent cafés, coffee roasteries, and hospitality partners throughout London.
* Build and nurture strong relationships with existing accounts to ensure retention, upselling, and satisfaction.
* Develop and execute strategies to expand presence across key coffee neighbourhoods (e.g. Shoreditch, Hackney, Brixton, and beyond).
* Represent The Estate Dairy at industry events and trade shows to grow visibility and reputation.
* Work closely with operations and logistics teams to ensure smooth deliveries and service reliability.
* Stay informed on coffee and milk trends — including sustainability, alt-milk developments, and barista preferences.
* Track performance using CRM tools, reporting regularly on pipeline, conversion, and customer insights.
* Collaborate with marketing to develop targeted campaigns and promotions for new and existing clients.
KEY REQUIREMENTS
* 3+ years’ experience in business development, account management, or sales within the coffee, dairy, or F&B supply industries.
* Strong understanding of London’s independent café culture and specialty coffee scene.
* Proven success in developing and maintaining B2B client relationships.
* Excellent communication, negotiation, and presentation skills.
* Highly organised and proactive, with the ability to manage multiple relationships simultaneously.
* Valid UK driving licence (advantageous).
* Passion for coffee, sustainability, and high-quality ingredients.
* A positive, adaptable attitude and willingness to travel.
OUR VALUES
As a B Corp, we recognise that our success is driven by our people. The Estate Dairy team embodies the following values:
* Pride in their work.
* A positive and proactive attitude.
* Enthusiasm and resilience in overcoming challenges.
* Creativity and innovation.
* A strong work ethic.
* Collaborative teamwork, sharing successes and resolving issues collectively.
* Organisation, dedication, and meticulous attention to detail.
* Flexibility and adaptability in responding to change and challenges.
Even if your experience doesn't perfectly match what we've described, if you believe you can add value to this role, we'd be delighted to hear from you.
WHAT YOU’LL GET
23 days holiday & bank holidays
Flexible work - fully remote
Pension
Training and Development – We're committed to the development of our team.
Opportunities to grow within a fast-moving, people-focused business.
The chance to meet the cows!
EQUALITY STATEMENT
We are committed to providing equality of opportunity both in employment and access to our programmes, events and activities. This means that:
For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
The above equally applies to access to development and training opportunities. All programmes will be designed to be actively inclusive and accessible to all people.