Join to apply for the Night Auditor (16 hours) role at Delta Hotels by Marriott Newcastle Gateshead
1 day ago Be among the first 25 applicants
Join to apply for the Night Auditor (16 hours) role at Delta Hotels by Marriott Newcastle Gateshead
This is a part-time position requiring 16 hours per week, spread over two days. Each shift runs from 10:30 pm to 7:00 am.
* Handle all duties according to hotel policies, procedures, internal rules and standards.
* Assist Front Desk Manager/ Night Supervisors whenever necessary to ensure smooth night operations.
* Provide accurate audit of all deskwork and transactions from the day.
* Ensure work area is clean and well stocked.
* Maintaining and ordering stationary and office equipment.
* Conform to cash handling procedures at all times.
* Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
* Get a daily briefing about extra ordinary events to effectively deal with all foreseen situations on a daily basis.
* Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
* Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
* Check in all guests according to the First Ten Program.
* Follow all cash handling and banking procedures to check out all customers efficiently.
* Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing
* Perform guest registration and room assignment and accommodate special requests of all customers.
* Be knowledgeable about Marriott Rewards and other frequent traveler programs.
* Know how to follow all hospitality guidelines.
* Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings).
* Know how to handle safe deposit boxes.
* Handle mail and messages properly and on a confidential basis.
* Know how to handle safe deposit boxes.
* Ensure the cleanliness of the Front Desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
* Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the "Guest Response Program" procedures.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
Referrals increase your chances of interviewing at Delta Hotels by Marriott Newcastle Gateshead by 2x
Sign in to set job alerts for “Night Auditor” roles.
Newcastle Upon Tyne, England, United Kingdom 3 days ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 2 days ago
North Shields, England, United Kingdom 6 days ago
Newcastle Upon Tyne, England, United Kingdom 1 day ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Gateshead, England, United Kingdom 5 days ago
Hexham, England, United Kingdom 1 week ago
Durham, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr