This range is provided by Riviera Travel. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.
Base pay range
Role Purpose
As a Graduate People Assistant – People Operations, you will be the first point of contact for day-to-day People-related queries, providing excellent support to colleagues and ensuring smooth people operations. This role is ideal for a recent graduate looking to start a career in People/HR, offering hands‑on experience across the employee lifecycle. You’ll work closely with the wider People Team to deliver a great colleague experience, contribute to continuous improvement, and gain exposure to a variety of people projects and initiatives.
This could be a fantastic opportunity for someone looking to take their first step into a career in People/HR.
Key Responsibilities
Employee Lifecycle Administration & Support
* Respond to routine People-related queries from colleagues and managers, escalating where appropriate.
* Maintain accurate colleague records in the People system, including starters, leavers, contractual changes, absence and personal details.
* Support payroll administration and benefits processes.
* Prepare and issue documentation such as offer letters, contracts, change letters, reference requests and leaver confirmations.
* Monitor and update People Team trackers, shared inboxes and filing systems in line with GDPR.
* Manage all family leave processes (maternity, paternity, adoption, etc.).
* Administer offboarding processes, including exit interviews and systems access removal.
* Support the administration of benefits and reward processes.
* Ensure compliance with company policies and procedures throughout the employee lifecycle.
Onboarding
* Coordinate pre‑employment checks and onboarding processes, ensuring new starters have a smooth experience.
* Manage and coordinate the ‘Welcome to Riviera’ onboarding session.
* Run People team induction session with all new team members.
* Manage our new joiner experience surveys.
Systems & Reporting
* Ensure the people system – our single source of the truth – is updated in a timely and accurate manner.
* Prepare and analyse People metrics and reports (e.g. turnover, absence, diversity data) to support decision‑making.
* Assist with data audits and ensure data integrity in HR systems.
Project Ownership and Participation
* Take ownership of small‑scale People projects (e.g., process improvements, engagement initiatives, wellbeing campaigns).
* Support the implementation of new HR technologies or platforms, such as HRIS, ATS or payroll integrations.
* Contribute to the delivery of People Team initiatives and continuous improvement projects.
* Assist in reviewing and maintaining policies, templates and standard operating procedures.
Employee Engagement and Wellbeing
* Support the organisation and delivery of employee engagement activities (e.g., surveys and wellbeing initiatives).
* Assist with coordinating internal communications related to People initiatives and support all Company offsites.
* Act as an ambassador for company values and culture, supporting initiatives that foster an inclusive and positive workplace.
Recruitment Support
* Supports the Talent Acquisition Partner with recruitment activity where required.
* Post job adverts across internal and external platforms.
* Coordinate interview scheduling, candidate communications and feedback tracking.
* Carry out screening calls with candidates.
* Support hiring managers with recruitment administration and documentation.
Exposure to Broader People Functions
* Provide operational cover for other People Team members when required, ensuring continuity of service.
* Gain experience in areas such as compliance, reward and policy implementation, depending on business needs.
Skills and Experience
* Excellent attention to detail and a proactive, organised approach.
* Friendly and approachable communication style – written and verbal.
* Comfortable using systems and keen to learn more.
* A genuine interest in people and making work a positive experience for everyone.
* Comfortable working at a fast pace with the ability to prioritise conflicting demands; spinning lots of plates at one time.
* Passionate about providing excellent customer service.
* Discretion and professionalism when dealing with sensitive information.
* Excellent IT skills and specifically MS Office.
* Some previous admin or HR experience would be helpful, but we’re open to potential and attitude.
* Eagerness to learn and develop with the People/HR Field.
We welcome applications from graduates with degrees such as Human Resources, Business, Psychology, Sociology, Education, Law, Social Sciences, Learning & Development, International Relations or similar – for example, but not limited to these fields. You’ll also be:
* A strong organiser and communicator, able to work effectively with colleagues at all levels.
* Discreet and professional in handling confidential information.
* Proficient in Microsoft Office; experience with Learning Management Systems is a plus.
* Proactive, adaptable and eager to learn.
* Comfortable working in a fast‑paced environment and managing multiple priorities.
* Passionate about people, talent development and making a positive impact.
* Able to demonstrate experience in project work, event coordination or supporting People initiatives (through studies, internships, volunteering or work placements).
* Collaboration: Works effectively with colleagues across teams and departments, building positive relationships and supporting a team‑oriented culture.
* Integrity: Handles sensitive and confidential information with discretion and professionalism.
* Customer Focus: Delivers high‑quality experience for internal and external stakeholders, responding promptly and helpfully to queries. Aims for ‘right 1st time’ resolution to queries.
* Attention to Detail: Takes pride in and maintains excellent accuracy in data, documentation, and processes.
* Resilience: Remains positive and focused in a fast‑paced environment, adapting to changing priorities.
* Proactivity: Takes initiative to solve problems, improve processes and contribute ideas for continuous improvement.
* Learning Agility: Shows enthusiasm for learning and adapting to new challenges, seeking feedback and development opportunities.
* Communication: Communicates clearly and appropriately, both verbally and in writing, with colleagues at all levels.
* Organisation: Manages time and workload effectively, prioritising tasks and meeting deadlines.
Seniority level
* Internship
Employment type
* Full‑time
Job function
* Administrative
* Industries: Travel Arrangements
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