F&B Assistant, The Fox - Moreton-in-Marsh THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. SALARY: 32,469.20 per annum OTE HOURS: 45 hours, including weekends ABOUT US The Fox in Lower Oddington is a classic Cotswolds pub with a modern, funky twist. Whether you're here for the legendary Thursday pizza and DJ nights, the weekly live music, or just soaking up the vibes, The Fox is a true destination spot in the Cotswolds that will keep you coming back for more-open to all and loved by many. We serve top-quality, flavoursome and familiar food. Inhabiting the farm to fork ethos with our organic produce sourced from our local Daylesford farms. Here you will find a laidback, stylish setting, with a bar team that's as fun as they are friendly. It's a place where guests feel at home and staff love to work. ABOUT THE ROLE As a Food & Beverage Assistant, you'll play a key role in delivering outstanding service and creating memorable experiences for our guests. You'll help ensure smooth, efficient service throughout the restaurant, always going the extra mile to make every visit special. Previous experience is a plus, but not essential -we welcome applications from anyone with a background in similar roles and a passion for hospitality. RESPONSIBILITIES Ensure the restaurant is set up for service, respecting the restaurant-specific standards You will assist with the duties of the bar, making coffee's/ tea's Delivering outstanding customer service and exceeding guest expectations Ensure that all work equipment, crockery, cutlery and glassware, are always perfectly polished and in good condition, and stocked where they need to be Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them "to life" in conversation with guests, and be aware of all potential allergens Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager Ensure all bills presented to the guests are correct, and are cashed off correctly Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision. Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world. SKILLS AND REQUIREMENTS Strong communication skills - Clearly relay orders and requests between the kitchen and front-of-house teams. Excellent customer service - Polite, attentive, and professional when interacting with guests. Attention to detail - Ensure food is presented correctly and delivered to the right tables promptly. Teamwork and collaboration - Work efficiently with kitchen and service staff to maintain smooth operations. Physical stamina and speed - Comfortable working on your feet for long periods and moving quickly in a fast-paced environment. PERKS & BENEFITS Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week. *The on target earning potential for this role is 32,469.20 per annum based on a 45-hour contract - comprising a base salary of 28,969.20, plus a qualified estimate of 3,500 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE. About gratuities & service charge: Gratuities are paid on a pro-rata basis. It is estimated that in 2025, our full-time employees can expect to receive in the range of 3,500 in addition to their annual salary.