Deputy Manager - Willow Park
Location: Elswick, Newcastle-upon-Tyne
Reports To: Home Manager
Salary: Competitive
Job Type: Full-Time, Permanent
About the Role
We are seeking a dedicated, professional, and compassionate Deputy Manager to support the Home Manager in the successful running of our brand-new nursing and residential home in Elswick. This is a key leadership role within the service, offering you the opportunity to help shape the culture, clinical standards, and day-to-day operation of a new home from the ground up.
As Deputy Manager, you will play a crucial part in ensuring the delivery of safe, high-quality, person-centred care. You will support the Home Manager across all areas of leadership, compliance, staffing, and service development. In their absence, you will take full operational responsibility for the home-ensuring that residents continue to receive the highest level of care and that the home runs smoothly, safely, and effectively.
This role is an excellent opportunity for a motivated Nurse looking to step into a senior leadership position or an experienced Deputy Manager seeking a new, exciting challenge.
Key Responsibilities
* Support the Home Manager in the overall leadership, management, and daily operation of the home
* Take full charge of the service in the Home Manager's absence
* Deliver hands-on nursing care and clinical support to residents with a variety of complex needs
* Lead, mentor, supervise, and develop staff to maintain exceptional standards of care
* Maintain safe staffing levels, assist with rota management, and provide shift cover where needed
* Promote a positive, cohesive working environment that supports teamwork, learning, and growth
* Build strong relationships with residents, families, healthcare professionals, and external stakeholders
* Oversee medication administration to ensure safe, compliant practice and accurate record-keeping
* Contribute to the development of personalised care plans and participate in regular resident reviews
* Monitor clinical standards, infection control, and environmental safety to ensure a clean, safe home environment
* Participate in the on-call rota and respond appropriately to emergencies or urgent issues
* Assist with audits, quality assurance processes, and maintaining compliance with CQC standards
* Champion dignity, choice, independence, and wellbeing for every resident
What We're Looking For
* A qualified Nurse (RGN, RMN, or RNLD) with a valid NMC PIN
* Proven leadership experience in a care home or clinical healthcare environment
* Strong understanding of CQC regulations, safeguarding, and person-centred care planning
* Excellent communication and interpersonal skills with the ability to build trust and positive relationships
* Effective organisational and time-management skills, with the ability to prioritise and delegate
* Confidence in making decisions and managing complex situations calmly and professionally
* A compassionate, empathetic, and resident-focused approach to care
* Commitment to promoting the values and ethos of Careline Lifestyles
About Us
Careline Lifestyles is a family-run specialist provider of residential and nursing care for adults with acquired brain injuries, neurological conditions, mental health needs, and complex physical disabilities. With over 30 years of experience, we are dedicated to delivering exceptional, personalised care that empowers individuals to lead fulfilling, meaningful lives.
We pride ourselves on maintaining warm, inclusive environments where residents are treated with dignity, respect, and genuine compassion. As part of our leadership team, you'll play a vital role in shaping this culture within a brand-new service.
Benefits of Working for Careline Lifestyles
* Unrivalled career progression and professional development opportunities
* 24-hour employee assistance programme for wellbeing support
* Permanent contracts with paid holiday leave
* Company pension scheme
* Supportive leadership and a positive working culture
Additional Information
We are committed to safeguarding and promoting the welfare of individuals in our care. An enhanced Disclosure and Barring Service (DBS) check will be required.