THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than
just a job; it’s a path to a career in our industry. Many of us at NoMad have
grown from within these walls and we pride ourselves on providing these
opportunities. We thrive to achieve our vision to be a thriving hotel combining
the best of New York hospitality with London charm. Our values connect us; our
behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London.
OVERVIEW OF ROLE
The NoMad
Hotel London is looking for a proactive and skilled Planned Preventive
Maintenance (PPM) Engineer focused on maintaining and optimizing the
functionality of guest rooms and public areas. You will be responsible for
performing routine checks, repairs, and preventive maintenance tasks across all
rooms and shared spaces to ensure the highest levels of guest comfort and
operational efficiency.
EXPECTATIONS:
The
PPM Engineering is expected to:
·
Always maintain a consistently professional demeanor.
·
Represent NoMad London positively in all interactions with
internal and external stakeholders.
·
Always adhere to company policies and procedures, including but
not limited to Health & Safety policies, HR guidelines and compliance training.
·
Effectively manage workload and responsibilities with efficiency.
·
Foster clear and effective communication within the team, across
departments and between both hotels and management.
·
Champion our company values and foster a positive and
collaborative approach across all departments.
MAIN DUTIES & RESPONSIBILITIES
The main
responsibilities of the PPM Engineering are summarised below, the list is not
exhaustive:
· Carry out scheduled maintenance for all fixtures, fittings,
electrical systems, and HVAC units in guest rooms and public areas.
· Inspect and service lighting, plumbing, heating, and air conditioning
systems, ensuring optimal performance in all spaces.
· Regularly check and maintain door locks, safety equipment, and guest
room amenities such as minibars, safes, and entertainment systems.
· Respond promptly to maintenance requests from housekeeping and
front-of-house teams to address guest concerns related to room conditions, such
as faulty lighting, plumbing issues, or climate control problems.
· Diagnose and resolve any issues in public areas like lobbies,
corridors, lounges, and restaurants to ensure an inviting environment for
guests.
· Maintain detailed records of all maintenance work completed,
including parts used and service dates, and report findings to the Engineering
Manager.
· Update work orders and ensure all maintenance activities are logged
in the Computerized Maintenance Management System (CMMS).
· Ensure all maintenance activities in guest rooms and public areas
comply with safety regulations, hotel policies, and local building codes.
· Be available and flexible to be able to cover shifts in emergency
situations
· Assist in training new members of staff on the PPM procedure
· Assist the engineering team where short staffed on the floors
· Assist in the upkeep of decorative and structural elements, including
paint touch-ups, minor repairs to furniture, and maintenance of flooring and
wall finishes.
· Ensure all public areas and guest rooms maintain a high standard of
appearance and cleanliness, contributing to the overall guest experience.
· Maintain a stock of essential maintenance tools and spare parts for
guest room and public area systems.
· Collaborate with the housekeeping, front office, and other
departments to address guest-related maintenance needs promptly and
professionally.
· Ensure that maintenance activities are completed with minimal
disruption to guests, prioritizing guest comfort at all times.