A fantastic opportunity for an Internal Account Manager working for a progressive organization that is one of Europe's leading independent companies within their specialist field. As the Internal Account Manager you will focus on proactively contacting both existing and new customers to drive sales across the whole range.
Job Description
* Contact new and existing customers to sell the whole range of products.
* Take incoming customer orders and upsell.
* Direct opportunities to the ASMs where relevant.
* Manage accounts that fall outside the ASM's target accounts or vacant areas.
* Go the extra mile to facilitate sales.
* Proactively follow up on webinars/games to generate sales.
* Handle general product queries.
* Enter and update information into the OCE system.
* Take and process orders accurately.
* Build and manage an accurate and compliant customer database.
Requirements
* Proven experience as a telesales representative or other sales, business development, account management, customer service or similar role is essential.
* Proven track record of exceeding sales targets.
* Ideally a background in Pharmaceuticals, Scientific, Life Sciences or similar industries is highly desirable.
* Good knowledge of CRM systems.
* Understanding of Excel including pivot tables and advanced formulas.
* Ability to learn about products.
* Excellent communication and interpersonal skills.
* Outstanding telephone manners.
* Excellent negotiation skills and ability to quickly resolve issues.
* Due to UK and International travel, a full current UK driving license and a passport are required.
This role is commutable from: Stoke on Trent, Newcastle under Lyme, Keele, Crewe, Nantwich, Stone, Stafford, Market Drayton, Stone, Woore and surrounding areas.
The role would suit candidates with the following experience: Internal Sales, Account Manager, Sales Account Manager, Key Account Manager, Sales Development, Telesales, Business Development or similar.
Hours: Monday - Friday, 8:30 am - 5:00 pm
Salary: £30,000 - £32,000 per annum + annual bonus
Benefits
* 25 days annual leave per year + statutory bank holidays.
* Holiday purchase scheme.
* Enhanced leave, including sickness, maternity and paternity.
* Employee Assistance Program.
* Private company healthcare scheme.
* Life cover.
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