Responsibilities
* Lead and develop Campaign Managers and Production Leads, ensuring excellence across CRM & personalised communications, print, and competition channels.
* Oversee end-to-end delivery of advertiser-funded campaigns across these channels, ensuring accuracy, timeliness, and quality.
* Collaborate with stakeholders to define media guidelines, workflows, and best practices.
* Manage resources and workload to maintain balance and efficiency across the team.
* Align direction with Client Services and Media Operations strategy and champion personalised communications.
* Use insights and performance data to optimise targeting and campaign effectiveness.
* Ensure brand integrity and customer value in all communications.
* Partner with Sales and Account Management to maximise revenue within channel guardrails.
* Integrate new CRM propositions and drive innovation in campaign delivery.
* Maintain compliance through strong governance and legal alignment.
* Stay ahead of industry trends and share best practices across teams.
* Champion efficiency and change, identifying tools and processes to improve cost and time savings.
* Represent the function confidently, advocating for team achievements and influencing stakeholders.
Qualifications
* Experience working in advertising/marketing/publishing.
* Demonstrated success in managing a team of managers as well as individual contributors.
* Proven experience in CRM, targeting communications, magazines, content marketing.
* Thorough knowledge and understanding of targeting advertising, print production, digital marketing.
Company
dunnhumby is the global leader in Customer Data Science, empowering businesses worldwide to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail—the world’s most competitive markets, we enable businesses across industries to be Customer First.
Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we use data from over 24 million Clubcard holders to help brands understand consumer behaviour and ensure that every pound of advertising budget is spent targeting the right customer, at the right time, with the right message, across the full marketing funnel.
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