Job Title: Telesales Representative
Location: Ipswich or Colchester - potential to be Hybrid or Remote
Job Type: Full-Time
About the Role
We are seeking an enthusiastic and motivated Telesales Consultant to join our growing team. In this role, you will be responsible for contacting warm and cold leads, promoting our range of home improvement products, and booking appointments for our teams. This is an excellent opportunity for someone with telesales experience who enjoys building rapport, hitting targets, and delivering exceptional customer service.
Key Responsibilities
* Make outbound calls to prospective customers to generate leads and book appointments.
* Effectively communicate the benefits of our home improvement solutions, including conservatories, windows, and doors.
* Follow up on warm leads and previous customer enquiries.
* Work towards and consistently achieve personal and team targets.
* Provide excellent customer service and uphold company values.
Requirements
* Previous telesales or outbound sales experience is essential.
* Knowledge of home improvements, particularly conservatories, windows, and doors, is highly desirable.
* Strong communication and persuasion skills.
* Ability to work independently and manage time effectively—whether hybrid or fully remote.
* Comfortable working in a target-driven environment.
* Positive attitude, resilience, and a strong work ethic.
What We Offer
* Hybrid or fully remote working options.
* Ongoing training and development.
* Supportive team culture with opportunities for career progression.
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