Seasonal Colleague Customer Consultant – Body Shop (The)
Location: Greenhithe, England, United Kingdom
Join the Body Shop team as a seasonal customer consultant, delivering exceptional service on the shop floor and supporting the store management team in driving sales and profit.
About The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision for business as a force for good. Over 40 years later we are proud to pioneer cruelty‑free beauty, empowering people and enriching our planet. We are committed to positive economic, social and environmental impact, and we’re looking for someone who’s not afraid to mix things up.
Responsibilities
* Support the store management team in driving sales and profit while delivering exceptional customer service on the shop floor at all times.
* Demonstrate and uphold the values and vision of the company, ensuring adherence to company procedures and policies.
* Engage with customers, learn their needs and recommend products, including community‑trade‑sourced ingredients.
* Offer expert advice on The Body Shop products and philosophy, helping customers create a personalized skincare regime.
Qualifications
* Strong interpersonal skills to build rapport with customers – customer service experience is ideal.
* Ability to communicate and listen effectively.
* A genuine passion for beauty and the retail industry.
* Open availability for evening, weekend, and holiday shifts.
Job Details
* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Customer Service
* Industry: Administrative and Support Services
#J-18808-Ljbffr