Job Description
Maintenance Support Coordinator
1. Antrim - Office Based
2. Monday to Friday, 9am - 5pm
3. Hourly Rate - Competitive / TBC
About the Role
An established organisation in Antrim is seeking a Maintenance Support Coordinator to cover a long term contract. This role is perfect for someone who thrives in a busy, service-led environment and is confident coordinating reactive maintenance workstreams.
Working within a dedicated team, the successful candidate will help oversee the smooth handling of property repair requests - from logging and scheduling through to resolution - ensuring service levels are met and communication remains clear across all stakeholders.
Key Responsibilities
4. Log and triage new maintenance and repair requests
5. Allocate work to the appropriate team, supervisor, or subcontractor
6. Act as a point of contact for tenant and contractor queries, ensuring timely updates and resolution
7. Track job progress using internal systems, ensuring all data is kept up to date
8. Highlight any delays or issues to management in a timely fashion
9. Work closely with internal departments to ensure efficient workflow and target delivery
10. Ensure customer communication is proactive and professional throughout
What You'll Need
- Proven experience in a fast-paced office or coordination role
- Excellent organisational and communication skills
- Strong IT skills with the ability to update systems and input data accurately
- Minimum of GCSE English and Maths (Grade C or equivalent)
Desirable:
11. Experience working within property, repairs, or housing maintenance environments
What's on Offer?
12. A varied and rewarding coordination role supporting essential housing maintenance
13. Welcoming team environment
14. Office-based working hours with a competitive hourly rate
To apply or for more information, contact VANRATH in confidence.