Date Posted:
2026-03-11
Country:
United Kingdom
Location:
Warminster, Wiltshire
Position Role Type:
Hybrid
Raytheon UK is searching for a Operational Change Manager to join our OMNIA® Training team.
As a Operational Change Manager, you will be critical to the successful delivery of the programme, collaborating within matrix organisation, with multi-disciplinary teams within Engineering
OMNIA are redefining the British Army’s collective training. To do that, we are looking for the best and brightest minds from across the UK. We are backed by British innovation and powered by world-class experts, like you.
We are looking for individuals who want to serve. You’ll have a mission focus, and the enthusiasm and drive to deliver. You must be eligible and willing to obtain SC clearance and will be based at Warminster working in a hybrid style.
The role:
This is more than a job — it’s a mission. You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army. Every person in our team plays a critical role in delivering OMNIA’s vision; designing, delivering, and transforming collective training so the British Army is ready to fight and win.
You’ll work in a matrix organisation and report operationally through OMNIA Training and functionally through the Service Desk Incident & Request Manager. Ultimately, you’ll work for the British Army, championing innovation, and helping shape the future of military collective training.
Key Responsibilities:
1. Responsibility for reviewing, authorising and approving all emergency, standard and normal change with the enterprise and empowered with the Authority to implement or reject a change.
2. Coordinate and conduct meetings with the enterprise Change Advisory board (CAB) and Emergency CAB to discuss higher risk changes and communicate with all stakeholders to ensure that approved change is managed without impact to the Live Service.
3. Responsible for ensuring that all the change activities are approved in accordance with extant processes and procedures.
4. Deliver and maintain impact assessments and mitigation strategies/plans, providing informative reports to the Engineering LT Team.
5. Prepare change summary reports to support CAB meetings to assists the CAB team to understand and evaluate the proposed change.
6. Evaluate every change using the Change Evaluation process. Include Change Evaluation, as part of the Change Management Policy, which defines when this process should be applied.
7. Prepare Change Evaluation reports following change activities to evaluate the actual performance of a change against predicted performance.
8. Responsible for managing the Change Management Process and maintaining the respective process documents including: Change Management Policy, Change Management Plan, Change Evaluation Process and Change Evaluation Reports.
9. Working with Customer and key stakeholders to ensure that change activities are managed effectively and collegiately. The successful candidate should be able to operate independently and build trust in the Change Management Process.
10. Noting that processes and approach should not be driven by toolsets - select the best functional tools available to meet the task to be achieved, unless the Customer has already mandated specific tooling.
11. Incorporates the principle of Continuous Service Improvement in day-to-day working practices, including the authoring of relevant Knowledge Articles.
Who we are looking for:
We’re after individuals who want to serve. You’ll have a mission focus, and the enthusiasm and drive to ‘get things done’. You’ll want to work in collaboration with other defence training organisations, and the British Army. You won’t let bureaucracy get in the way of what needs to be done, you’ll learn lessons and share these lessons across the team. You won’t necessarily have a military background, but you’ll understand what it means to serve and to put the mission first.
This position requires a customer first mindset, strong stakeholder engagement skills, and the ability work in a multidisciplinary engineering team in a complex and evolving environment.
Essential Skills and Experience:
12. Proven experience managing operational change processes within complex IT or technical service environments.
13. Strong knowledge of ITIL change management principles and service management frameworks.
14. Experience coordinating Change Advisory Boards (CAB) and managing change governance activities.
15. Ability to assess operational risks and impacts associated with system or infrastructure changes.
16. Experience managing change workflows within service management platforms (e.g. ServiceNow, Jira Service Management, ServiceDesk Plus).
17. Strong stakeholder management skills with the ability to coordinate multiple technical teams.
18. Experience maintaining change records, reporting metrics, and ensuring compliance with governance processes.
19. Strong organisational skills with the ability to manage multiple concurrent changes.
20. ITIL certification (Foundation or higher).
21. Holds or is eligible for UK Security Clearance (SC).
Desirable Skills and Experience:
22. Experience working within defence, government, or regulated operational environments.
23. Experience working with cloud and platform-based solutions and deployments.
24. Experience supporting major system deployments, releases, or platform upgrades.
25. Familiarity with configuration management and CMDB processes.
26. Experience supporting DevOps or DevSecOps delivery environments.
27. Knowledge of service transition and release management processes.
28. Experience implementing process improvements within IT service management frameworks.
29. Familiarity with system monitoring and operational support environments.
30. Experience coordinating cross-programme or system-of-systems changes.
31. Experience supporting large-scale digital transformation or platform modernisation programmes.
*Formal offers to successful candidate will be conditional upon award *
What we offer:
32. Chance to join a groundbreaking mission - to shape the future and drive innovation within a team focused on collaboration across a matrix organisation.
33. You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner.
34. 37hr working week with early finish Fridays - start your weekend early!
35. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days and up to 5 paid days volunteering
36. 10.5% company pension contribution with 6% employee contribution
37. Annual company bonus scheme (discretionary)
38. 6 times salary Life Assurance with pension
39. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work, amongst others
40. Enhanced sick pay
41. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave
Raytheon UK
We take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.
RTX
Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.
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