Operations Account Manager : Purchasing Business : A GBP 55K + Benefits
My client is a growing purchasing business who specialise in procurement for premium hospitality clients.
They are currently looking for an Operations Account Manager to join their team. The successful Operations Account Manager will be responsible for managing relationships with chefs, kitchen managers, and operational teams across client sites. Acting as a trusted advisor, you will support kitchens with procurement performance, supplier relationships, product solutions, cost management, and operational improvements. Youll regularly visit client sites, understand operational challenges firsthand, and work collaboratively to ensure kitchens are receiving the best service, pricing, and product support.
This is a fantastic opportunity for a highly driven Operations Account Manager to join a brilliant business who can offer an enjoyable working environment and genuine progression opportunities.
Responsibilities Include
* Build and maintain strong working relationships with head chefs, kitchen managers, catering teams, and site stakeholders across client locations
* Conduct regular site visits to understand kitchen operations, identify challenges, and strengthen client relationships
* Support clients in managing food purchasing, supplier performance, product quality, and cost efficiencies
* Act as the key operational point of contact, resolving supply issues and coordinating solutions quickly and effectively
* Monitor account performance, spend trends, savings opportunities, and service levels against agreed KPIs
* Work closely with suppliers to ensure consistent service, product availability, and commercial value
* Identify opportunities to improve kitchen efficiencies, menu profitability, and procurement outcomes
* Deliver training, updates, and support to client kitchen teams on procurement systems, products, and best practices
* Collaborate with internal procurement and operations teams to ensure seamless account management and service delivery
* Support onboarding and implementation for new client sites
The Ideal Operations Account Manager Candidate
* Ideally 2:5 years experience in an Account Management role within the food or hospitality industry
* Previous experience working as a Chef with a strong understanding of how kitchen environments run
* Knowledge of food suppliers, purchasing systems, and hospitality supply chains
* Experience working with multi:site hospitality or catering operations
* Strong relationship:building skills with the ability to engage confidently with chefs and operational teams
* Good commercial awareness and understanding of food cost management
* Strong problem:solving and communication skills
* Comfortable working in a field:based/client:facing role with regular travel to sites
#J-18808-Ljbffr