Care Logistics Lead
£30,000 plus benefits
Full time 37.5 hours per week, Monday to Friday 9am-5pm
Salford M5 4BE
Overview
Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependently on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Carefully consider your comfort levels with these responsibilities before applying.
Responsibilities
* Manage and coordinate the schedule of ceremonial crew – a team of primarily part‑time colleagues who drive, carry the coffin and support on the day of funerals.
* Deputise for the care logistics manager.
* Plan clothing collection, the movement of personal belongings and the transportation of the deceased for viewings, as required.
* Gather and analyse insight to drive continuous improvements in the delivery of funerals and team performance.
* Maintain a good understanding of the local environment, local stakeholders such as clergy, crematoria, hospitals and care providers and adapt or improve processes accordingly.
Qualifications
* A strong team focus and the ability to work at pace in a rapidly changing environment.
* A real passion for customer experience, and the desire to make sure each and every client's experience is a positive one through understanding needs clearly.
* The sensitivity to act with discretion and empathy.
* An ability to act promptly but in a measured and considered way.
* A full UK manual driving licence.
* The physical ability to carry out lifting and manual handling of heavy loads.
Benefits
* 30% off Co‑op branded products in our food stores all year round.
* 10% off other brands in our food stores all year round.
* Discounts on other Co‑op products and services.
* 23 days holidays (pro rata, rising with service).
* A pension with up to 10% employer contributions.
* Access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day.
* Access to virtual GP and free eye tests.
* Endless career development opportunities including apprenticeships.
* Friendly, supportive team and the knowledge that you make a huge difference to your community.
* Access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it.
Inclusive Environment
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Background Checks
Any offer of employment made will be conditional upon the completion of pre‑employment screening checks—including a DBS (disclosure and barring service) and adverse media checks, an occupational health questionnaire (to ensure you are fit to perform the role), and checks of your social media activity on platforms like Facebook, Twitter and Instagram.
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