Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
TUPE Co-Ordinator
1. Role Purpose
The TUPE Co-ordinator supports the HR and Mobilisation teams in managing all aspects of the TUPE process during a contract mobilisation. The role ensures compliance with TUPE legislation, accurate data handling, effective communication, and a smooth experience for employees transferring into the organisation. The Co-ordinator will participate in consultations, gather information, support planning, and maintain full documentation throughout the process.
2. Key Responsibilities
TUPE Consultations & Employee Engagement
* Support the delivery of group and 1-to-1 TUPE consultation meetings.
* Provide clear, professional explanations of the TUPE process, timelines, and employee rights.
* Respond to routine employee queries and escalate complex issues to HR.
* Assist with issuing consultation letters, FAQs, meeting invites and information packs.
* Ensure employees feel supported, informed, and treated with dignity throughout the process.
Data Management & Compliance
* Gather, review, and verify incoming Employee Liability Information (ELI) from the outgoing contractor.
* Maintain accurate records of all TUPE documentation, including attendance at consultations, employee queries, and decisions.
* Track ELI amendments and ensure updates are communicated to HR and Operations.
* Support GDPR-compliant handling of personal data.
* Ensure all activities align with TUPE legal requirements and internal policies.
Mobilisation Support
* Work with the Mobilisation Manager to maintain TUPE timelines and milestones.
* Prepare personnel information for onboarding, payroll set-up, and training schedules.
* Assist with issuing new starter documentation (contracts, welcome packs, site rules).
* Help coordinate induction and onboarding arrangements for transferring employees.
* Liaise with site managers, union representatives, and outgoing contractors where required.
Communication & Reporting
* Provide daily/weekly TUPE progress updates to HR and the mobilisation team.
* Escalate risks, employee concerns, or potential disputes promptly.
* Support the creation of briefing materials, communication plans, and staff notices.
* Support post-transfer follow-up to ensure any outstanding issues are resolved.
3. Key Skills & Experience Required
Essential
* Experience in HR, employee relations, or people-focused roles.
* Strong understanding of TUPE processes or previous involvement in mobilisation or transitions.
* Excellent communication and interpersonal skills.
* Strong organisational skills and attention to detail.
* Ability to maintain confidentiality and manage sensitive information.
* Confidence in speaking with employees at all levels.
* Good administrative and record-keeping abilities.
Desirable
* Direct experience coordinating TUPE consultations.
* Knowledge of employment law relating to TUPE.
* Experience working in cleaning, FM, or service-sector environments.
* HR qualification (CIPD Level 3+) or equivalent experience
5. Working Requirements
* Temporary contract aligned to mobilisation timelines.
* Flexibility to travel to sites and attend consultation sessions.
* May require early mornings, evenings, or weekend availability depending on workforce shift patterns.
Location: Dartford, London
Salary: £40,000
Please note, This is a Fixed Term position for a 3 month role, this is the annual salary and all roles are interim only.