Our Benefits: • Competitive salary of £29329 per year • Comprehensive induction and commitment to ongoing learning and development • Work doing the things you enjoy, meaning work never feels like work • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities • Contributory pension scheme • Managed by supportive leaders • There is no uniform - you can wear your own casual clothes • Access to a free app offering retail discounts, leisure savings and holiday and travel discounts • Employee of the month award and other recognition schemes • Free Employee Assistance programme available 24/7, providing a wide range of financial, legal and consumer services, as well as counselling, life coaching and career guidance • Financial support options to help in times of hardship using our Wellbeing Fund and our partnership with the Care Workers Charity • Employee Representatives (GameChangers) to help raise and action issues within the organisation that are important to you • Recommend a Friend bonus scheme • We pay for your PVG check! • Development and progression opportunities • 33 days holiday (inclusive of bank holidays) – pro-rated for part-time staff • Good work/life balance – rotas are issued 4 weeks in advance enabling you to plan ahead! Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do. Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’. We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards! We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. Who you’ll be supporting & more about the role: We have an opportunity for a caring, compassionate and talented Service Leader to join our established management team within the Highlands. This role will initially involve managing two single-person services – one in Ardersier and one in Inverness, with a view to taking on an additional service in Fort William at a future date. As a Service Leader (Level 1) you will work under the supervision of the Service Leader Level 3 and will support them to lead and manage a team of Support Workers across the services. You will ensure the teams provide the support needed to make a real difference to the lives of the people we support, assisting them to live independently in their own homes and to live their best lives possible. It is essential that you have good knowledge and experience of working within a social care environment and an understanding of the regulations and principles involved in the management of a service. The Service Leader (Level 1) will have line management responsibilities, supporting people to realise their full potential within their roles. You will be responsible for ensuring all colleagues are suitably trained, well supported and supervised, having the tools to carry out their role to the best of their abilities. You will ensure that all aspects of support and service delivery are focused on meeting the needs and preferences of the people we support. This includes being involved in the creation and auditing of care and support plans, risk assessments and safe systems of work, as well as recruitment of new staff. The successful candidate will be required to register with the SSSC if they are not already registered. They will also be required to have, or be willing to undertake, a SVQ Level 3 with supervisory units or equivalent qualification to meet the conditions of their registration. It is important that you share our company values which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. This role can, at times, be challenging, so we are looking for someone who understands challenging behaviour and is able to lead the team to ensure resiliency. Previous experience supporting people with spinal injuries or learning disabilities would be advantageous. In return, we offer you a competitive salary of £29,329 per year, a rewarding and satisfying role in a friendly environment, and the opportunity to develop your skills and career. This role is a permanent role, working 37.5 hours per week from Monday - Friday from 9am - 5pm (with occasional out of hours work). Community Integrated Care operates a centralised out of hours support team, so there is no requirement for on call duties as part of this role. Due to the location of the services, a full UK driving license and access to your own car will be mandatory for this role. Your values: This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better. If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form. If you are interested in learning more about the role before submitting your application, please feel free to contact Eva Otto, our Recruitment Specialist, by email at [email protected] A Place I belong Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here. We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected] Community Integrated Care is an Equal Opportunities and Disability Confident employer. We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2023 Colleague Engagement Survey, 56% (over 3,300!) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of 28. This is a measure of how positively our colleagues talk about us – and 28 is an excellent score compared to other organisations!