Are you a natural organiser with a talent for communication and multitasking? DD Products & Services Ltd is looking for a highly efficient and proactive Installation Coordinator to join our Engineering Support team in Stirling.
In this role, you’ll manage multiple capital equipment installation projects, ensuring everything from site surveys to post-installation follow-ups runs smoothly. You’ll be at the centre of our operations, coordinating between customers, internal teams, and external stakeholders to deliver high-quality, on-time results.
🔍 About the Role
You’ll support the full equipment installation process — from quoting and planning through to delivery and aftercare — ensuring customer satisfaction at every stage. You’ll be responsible for tracking progress, resolving issues, and keeping stakeholders informed.
🛠️ Key Responsibilities
* Manage a portfolio of equipment installation projects
* Raise and follow up on quotations through to sale or lead expiry
* Schedule and coordinate site surveys, deliveries, and installs
* Liaise with internal and external teams to ensure seamless operations
* Maintain accurate project data within CRM systems
* Handle customer queries, resolve complaints, and build strong relationships
* Provide clear project updates and strategic plans to internal stakeholders
* Support the invoicing process and documentation
✅ What We’re Looking For
* Excellent verbal and written communication skills
* Strong organisational and project coordination abilities
* Comfortable using Microsoft Office (Excel, Word, PowerPoint)
* Experience managing multiple priorities and solving problems efficiently
* Knowledge of dental, pharmaceutical, or healthcare sectors is a plus
* Previous experience in project management or coordination roles
🌟 What We Offer:
In addition to a competitive salary, we offer a brilliant range of benefits to support your wellbeing, lifestyle, and long-term future:
* 💷 Discretionary company performance bonus
* 🛍️ Comprehensive employee discount portal – savings on gym memberships, shopping, and days out
* 🚲 Cycle2Work scheme
* 🎉 Extra day off for your birthday
* 🌴 33 days’ holiday (including bank holidays) with the option to purchase more
* 🍼 Enhanced maternity, paternity, and company sick pay
* 👓 Eye test vouchers and dental plan
* 🧠 Mental health support and virtual GP access
* 💼 Company pension scheme
* 💰 SmartPay interest-free loan scheme
* 🛡️ Life assurance cover
Why Join DD Products & Services Ltd?
Join a trusted leader in the healthcare and dental equipment industry, where your coordination and communication skills will have a direct impact on customer satisfaction and operational success. You’ll be part of a collaborative team where quality and precision matter.