Job Title: Administrator
Hours: Part-time (20 hours) with the potential to increase to Full-time for the right candidate. Monday to Friday hours required, no weekends.
Contract Type: Permanent
Location: Stokesley Business Park, North Yorkshire. (Please note: Our office is on the first floor and accessed via stairs only.)
Salary: Starting at National Minimum Wage with the potential to increase upon successful completion of the probation period (6 months) and competency is demonstrated.
About Us:
Established in 2013, Health Your Way CIC is a not-for-profit support organisation that provides information, advice and a range of services to support disabled people who wish to take control of their care and support through the use of personal health budgets and personal budgets. Health Your Way is closely linked and works alongside our sister company Cherry Training Ltd, a Training company providing complex health and social care training for carers.
We are a small team based at Stokesley Business Park with some team members working from home in Cheshire. We offer a supportive working environment and have long-term team member retention.
Role Overview:
As our Administrator, you will play a pivotal role in delivering efficient administrative support across both Health Your Way and Cherry Training Ltd. Your responsibilities will encompass a range of tasks aimed at ensuring accurate records are kept and our small team is fully supported.
Key Responsibilities:
Recording and Handling Information: On our cloud-based systems
Confidentiality: Handle client information sensitively and confidentially, including password protecting documents.
Document and Audit management: Organising and electronically filing documents
Certificates, Risk Assessments, Care Plans: Review and check for accuracy
E-Learning: Adding and removing learners on the portal and system management
Email : Monitoring and using our Admin email inbox and responding to queries
Handling Post: Opening, recording and sending post to the relevant department
Telephone: Making and receiving calls from clients, commissioners and Trainers
Recruitment Adverts: Posting job advertisements online
DBS Check: Managing this process to enable applicants to complete their DBS checks online
Updating Basic Client budget sheets: Using Excel to update clients allocated budgets
Key Skills and Attributes:
Emotional Intelligence and the ability to be empathic
Strong attention to detail and accuracy
Excellent organisational skills
Effective communication skills
Ability to meet deadlines and prioritise tasks
Familiarity with Apple Mac (training will be provided), Microsoft Office, Excel and Gmail
Essential Qualifications:
GCSE or equivalent Pass of English and Maths
No experience is required but a willingness and ability to learn in a fast-paced environment is essential.
Desirable Qualifications/Experience:
Experience using CRM software
Previous administrative experience in health, social care, or education sectors
Experience in handling confidential information
Comfortable with using a computer proficiently
Experience of supporting or working with Disabled People
Benefits:
Company Pension Scheme
Opportunity to work in a supportive and collaborative team
Professional development and training opportunities
28 Days annual leave pro rata
Day off for your birthday (if on a weekday)
Equality & Diversity
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
How to Apply:
If you are a proactive and organised individual ready to support our team, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role
Closing Date: Monday 8th December at 5.00pm
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