Job Title: Extra Care Housing Area Manager * Contract Type: Full-time/Permanent * Location: Home based with regular travel across Slough, Barking & Dagenham, Northolt, Egham, Surrey and Ilford * Hours: 37.5 per week * Salary: Up to £46,537 per annum * Role Profile: (url removed) At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference to the lives of our residents. About the Role As an Extra Care Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction. Key Responsibilities: * Oversee daily operations across multiple sites, and be accountable in delivering and maintaining occupancy targets, compliance, and high service standards. * Lead and coach teams to deliver strong performance aligned with our values and housing strategy. * Foster excellent resident relationships, resolving issues effectively and driving satisfaction. * Conduct safety audits, identify and manage risk, and respond to emergencies with professionalism. * Manage budgets and resources to achieve financial targets and goals. * Build strong partnerships with contractors, local authorities, and community organisations. * Monitor KPIs and performance, reporting regularly to the Operations Manager. * Relationship management of contracts such as catering, cleaning, and partnerships including care/support services, ensuring they meet resident needs. * Create a culture of professional curiosity that supports proactive of management of safeguarding and ASB What We’re Looking For You’re a confident and dynamic leader who can manage people, processes, and partnerships demonstrating professionalism and a values based ethos. You embrace change, think creatively, and thrive in a role where no two days are the same. You’ll bring: * Strong interpersonal and communication skills, with the ability to manage performance in line with policy and procedure. * Agility in decision-making with a problem-solving mindset. * Experience managing teams, with a focus on development and high performance. * A flexible, resilient approach—comfortable working independently and collaboratively. * Confidence and experience of relationship management including engaging with diverse stakeholders. * Excellent organisational and time-management skills. * Strong IT skills including competence with Microsoft Office and a willingness to learn new systems. Qualifications & Requirements: * Educated to A-Level standard or equivalent, with a willingness to gain further qualifications if needed. * Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means. * Willingness to undertake regular training and attend external meetings/events