Are you someone who stands out from the crowd and fizzles with energy? If so, we are looking for an individual to ignite passion through their fantastic personality into Buzz Bingo’s live content production at our Derby offices, with travel to our Nottingham offices.
You will be able to easily commute between the two studios and occasionally support our retail clubs, so a driving license is preferred.
In return, we offer an exciting role in a rapidly expanding business and a competitive rewards package, including:
* Help@Hand – a physical and mental wellbeing app for you and your family, providing fast remote access to a GP and more
* Thrive App – for your mental wellbeing, approved by the NHS
* Buzz Brights Apprenticeships
* Buzz Brilliance Awards – Employee Recognition Scheme
* Buzz Learning – our digital learning platform with access to hundreds of online courses
* Access to Trained Mental Health Advocates for advice on your mental wellbeing
* 5 weeks of annual leave plus public holidays (pro-rated for part-time colleagues)
* Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
* Staff discount – 50% off bingo tickets, food, and soft drinks
* Refer a Friend Scheme
* Life Assurance
* Pension Scheme
You’re passionate about creating the best experience for every customer, always seeking ways to improve and injecting fun and energy that leaves our customers thinking WOW!
Your knowledge and experience:
* At least 1 year of live streaming and live hosting experience
* Experience in Bingo Calling is desirable
* Experience in performing arts, media, and entertainment is desirable
* Proficient in using video production tools
* Experience with social media live streaming (Facebook, YouTube, Twitch)
* Knowledge of video chat software (e.g., Discord, Teams, Skype, Zoom)
* Gaming experience within Bingo or Slots is desirable
Your skills:
* Strong attention to detail
* Excellent communication and presentation skills, confident and energetic speaking
* Ability to multitask with a positive attitude
* Adaptability to changing demands
* Enthusiastic self-starter with a proactive approach
* Tech-savvy
* Desire to learn and improve
* Skilled in live streaming
* Ability to operate effectively in a fast-paced environment
* Good team player with passion, energy, and humor
Your tasks and responsibilities:
* Present and deliver Live Bingo to our community in club and online
* Call Bingo Games
* Host live sessions with entertainment, enthusiasm, and passion
* Deliver Live Bingo features according to operational standards and company instructions
* Promote and upsell bingo & slots products following guidelines
* Represent the brand by promoting key promotions aligned with marketing campaigns and creating videos
* Support social media activity, including live streams, promotional content, and chat moderation
* Engage with customers via live chat, responding to questions
* Work collaboratively with the live bingo team to ensure excellent customer experience
* Ensure delivery of live bingo meets quality standards and KPIs
* Maximize customer spend and achieve KPIs through engaging and operational activities
* Operate live chat moderation to company standards
* Deliver live bingo from Derby & Nottingham Studios
We also offer many opportunities for career development and skill enhancement.
We are an equal opportunity employer and welcome applications from all qualified individuals.
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