Operations Coordinator
Location: Basingstoke (Full-Time, Office-Based)
We are looking for a proactive and highly organised Operations Coordinator to join our team in Basingstoke. This is a key role within the business, responsible for supporting the day-to-day running of the Operations department and ensuring processes run efficiently to meet customer and business expectations.
You will work closely with internal teams and external partners, helping to coordinate activities, track progress, and maintain high standards of operational delivery.
Key Responsibilities
1. Coordinate daily operational activities to ensure smooth and efficient workflows.
2. Monitor order progress, identifying and addressing delays or risks in a timely manner.
3. Liaise with third-party manufacturers to ensure timely delivery in line with customer expectations.
4. Act as a central point ofmunication between service and production teams.
5. Collaborate with internal departments to support seamless operations and resolve issues effectively.
6. Maintain accurate records and documentation for operations and customer shipments.
7. Generate and share operational reports, ensuring data accuracy and visibility.
8. Work alongside quality teams to support continuous improvement and resolve quality-related issues.
9. Contribute to a positive, collaborative team environment and support wider business objectives.
About You
10. Strongmunication skills, both written and verbal, with the ability to engage across teams.
11. Highly organised with excellent time management and the ability to prioritise effectively.
12. A proactive problem-solver with strong attention to detail.
13. Able to work in a fast-paced environment and adapt to changing priorities.
Desirable Experience
14. Experience in a similar role (Operations, Administration, or Project Coordination).
15. Knowledge of ERP systems such as Sage 200.
16. Understanding of operational processes or supply chain coordination.
17. Experience within the medical or healthcare sector (advantageous).
Working Arrangement
This role is fully office-based at our Basingstoke location, with the expectation of on-site attendance five days a week. This is essential to support collaboration,munication, and operational delivery.