D365 CRM Administrator – Up to £50,000 Hybrid – Birmingham (3 days onsite)
We’re working exclusively with a well-established UK business undergoing a significant internal digital transformation. After multiple recruitment rounds, including two agencies, they’re now seeking a strong Dynamics 365 CRM Administrator to join their expanding team and reduce reliance on external partners.
-----------------------------------
The Company
* 40-year-old family-owned business, now a Managed Service Provider
* Microsoft Partner with expertise in Azure and Dynamics 365
* Headquartered in the West Midlands with hybrid working (3 days in-office)
* Recruiting across multiple roles as part of sustained growth
* Recognised as a top UK employer with strong employee engagement
* Collaborative, team-oriented culture with regular events and awards
-----------------------------------
The Role
* Location: Birmingham, hybrid working (3 days office, 2 days WFH)
* Hours: 9:00 AM – 5:00 PM (30-minute lunch)
* Salary: £40,000 – £50,000 DOE (up to £55,000 for the perfect candidate)
* Hands-on administration and configuration of Dynamics 365 Customer Engagement
* Supporting Sales, Customer Service, Project Operations, and Finance modules
* Working with Power Platform tools including Power Automate, Power Pages, Power BI
* Managing integrations such as DocuSign and CreditSafe via custom APIs
* Full end-to-end project lifecycle involvement: configuration, release cycles, data management
* Building internal capabilities to reduce third-party dependencies
* Opportunities for training and professional development
-----------------------------------
The Candidate
* Minimum 3 years’ hands-on experience with Dynamics 365 CRM administration and configuration
* Strong experience with Power Automate; Power Pages and Power BI advantageous
* Proficient with data management: imports, exports, audits
* Comfortable working with JavaScript, Liquid, and low-code/no-code tools
* Agile project experience desirable
* Excellent communication and interpersonal skills
* British Citizen or hold Indefinite Leave to Remain (ILR)
* Confident, self-sufficient, collaborative, and eager to learn
* Willing to work 3 days per week in Birmingham office
-----------------------------------
If you’re an experienced D365 CRM Administrator looking for a hands-on role with real impact and growth opportunities in a supportive environment, this is one to apply for.
-----------------------------------
How to apply:
Send your CV to shayce@pearsoncarter.com or call 0191 406 6111 for a confidential discussion.
-----------------------------------
Keywords: Dynamics 365, D365 CRM, CRM Administrator, Power Platform, Power Automate, Power Pages, Microsoft Partner, Hybrid Role, Birmingham Jobs, CRM Jobs UK