Do you have experience leading a customer service or order management team? Are you well organised, resilient and confident engaging with internal and external stakeholders at all levels? Would you like to work in a fast-paced, operational environment where planning and communication are critical?
If you take pride in delivering excellent customer service while motivating others to do the same then this could be an excellent opportunity for you!
The Role
We are looking for an experienced Customer Services Supervisor to lead our Customer Service team at Tarmac Stancombe, Flax Bourton near Bristol.
You will work 8 hours per day, Monday to Friday, supporting a busy operational site serving a varied customer base.
This site-based role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South Gloucestershire and surrounding areas.
WhatYoullBe Doing
Reporting to theDistributionManager, you willbe responsible forthe day-to-day leadership of the Customer Service team and the delivery of a consistentlyhigh levelof customer service.
Key responsibilities include:
1. Lead, coach andperformance-managethe customer service team to deliver outstanding customer service
2. Ensure the team is effec...