🌟 Join Our Team as a Sales & Disposals Advisor (Part-Time, 18.5 hours) 🌟
Location: Cornwall (with travel as required)
Hours: 18.5 hours per week
Contract: Permanent
🏡 About Us
At Ocean Housing, we’re passionate about providing quality homes and excellent customer service across Cornwall. We’re proud of our strong community roots and our commitment to making a real difference in people’s lives. As we continue to grow and evolve, we’re looking for a dynamic and customer-focused Sales & Disposals Advisor to join our team on a part-time basis.
đź’Ľ The Role
This is a fantastic opportunity to play a key role in delivering Ocean’s home ownership and asset disposal programmes. You’ll be responsible for:
* Managing shared ownership sales (new builds, resales, staircasing)
* Administering Right to Buy/Acquire applications
* Supporting the disposal of existing assets
* Liaising with customers, solicitors, surveyors, and internal teams
* Promoting and attending open days and launch events
* Ensuring compliance with legislation and best practice
This is a varied and rewarding role where no two days are the same. You’ll be helping people take their first steps onto the property ladder while also supporting the strategic goals of the organisation.
👤 About You
We’re looking for someone who is:
* Customer-focused with excellent communication and interpersonal skills
* Organised and proactive, able to manage multiple priorities
* Experienced in social housing, residential sales, or a similar environment
* Knowledgeable about shared ownership, Right to Buy/Acquire, and asset disposals
* Confident in working independently and making informed decisions
You’ll also need to have the ability to travel across Cornwall. The role may come with the occasional weekend work if/when required.
🎓 Qualifications & Experience
Essential:
* GCSEs (or equivalent) in English and Maths
* A Level (or equivalent) Level 3 qualifcation
* Experience in social housing
* Strong administrative and organisational skills
* Ability to analyse data and meet targets
Desirable:
* CIH or housing-related qualification
* Sales/marketing experience
* Experience of asset sales within a social housing environment