Keoghs – Admin Assistant (Legal Department)
Job Overview
We are looking for an Admin Assistant to support our Legal Department in Liverpool. The role involves inputting new claims, handling phone calls, managing inboxes, and maintaining accurate records in the Claims Management System.
Key Accountabilities
* Provide administrative support to claims handlers and other departments
* Adhere to client‑specific protocols and best practice
* Support delivery of consistently high levels of service and productivity
* Create accurate Claims Management System records
* Answer incoming calls
* Filing, file management, and post dispatch
* Ensure compliance with SRA Standards & Regulations and Keoghs values
Working Hours & Location
35 hours per week; Monday – Friday 9am – 5pm (1 unpaid hour lunch). Hybrid role: 1 day in Liverpool office, 4 days from home.
Experience, Skills and Qualifications
* Experience supporting a legal or claims environment preferable
* Strong written and verbal communication
* Attention to detail and ability to maintain accurate records
* Familiarity with claims management systems a plus
* Capability to adhere to regulatory standards (SRA) and corporate values
Benefits
* 25 days holiday per year, with option to buy/sell days
* Health & Care Cash Plan (Simply Health)
* 24/7 GP and mental health support via WeCare
* Death in Service after 1 year
* Pension: 5% employee / 3% employer
* Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex
* Online discount access, Gourmet Society and Merlin attractions discounts
Employment Type
Contract (Entry level)
EEO Statement
Keoghs is an equal opportunity employer and promotes diversity and inclusion within the workplace.
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