Job Description
Head of DigitalCaerphillyCompetitive salary + bonusAbout the roleAs Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation.The Head of Digital role at phs will involve: Owning digital commercial performance including revenue, conversion, margin and customer lifetime valueLeading the digital trading plan aligned to business goals, marketing activity and seasonal prioritiesOptimising the website experience across navigation, search, merchandising and checkoutPartnering with marketing, technology and external suppliers to improve performance and stabilityDriving digital transformation including CRO, SEO, analytics and experimentation frameworksThe ideal candidate for a Head of Digital at phs will have:Must have: Proven experience leading digital trading in a retail or B2B services environmentStrong commercial acumen with a track record of delivering revenue growthExpertise in ecommerce, CRO, SEO, analytics and digital operationsExperience stabilising and optimising newly launched digital platformsStrong stakeholder management across commercial, marketing and technology teamsAbility to use data and insight to drive decisions and continuous improvementExperience working with external agencies and technology partnersExperience building or developing digital teams and capabilityDesirable: Experience in transformation or digitally evolving organisationsExposure to agile or product-led delivery modelsIn return for your commitment and expertise, you will get: Competitive salary + bonusCompany car or car allowanceVirtual GP for you and your householdBuy and sell holiday schemeAmazing employee discounts with major supermarkets and retailers with phs PerksTraining to expand your skills. We offer accredited ILM training through external and in-house trainingApprenticeship opportunities25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday schemeFree Parking onsite so no parking costsOther benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and moreAbout phs:phs Group was founded in 1963 and is a leading provider of hygiene services across the UK, Spain and Ireland, supporting over 90,000 customers across more than 300,000 locations.We operate across a range of specialist businesses including washrooms, healthcare, floorcare, consumables, compliance, waste management and more, all focused on helping customers create safer, more efficient and sustainable workplaces.At phs, we pride ourselves on our diverse and inclusive workforce, ensuring our people can bring their true selves to work.TPBN1_UKTJ