Your new company
Working for a company who are here to improve people's lives - and create possibilities for them. They do this by providing as many high-quality homes as possible and the housing services our residents need most.
This role is currently for 3 months but likely to be extended and could possibly go permanent.
The role is Monday - Friday standard office hours and is paying £13.43 per hour.
Your new role
Resource Planning:
Providing effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs.
Scheduling:
Maintaining the scheduling system and provide internal and external customers with timely and accurate information.
Communication:
Liaising with customer service colleagues in relation to appointments and updating of all systems when operatives report issues.
GDPR Compliance:
Ensure that all customer data is processed in compliance with GDPR regulations.
Diary management:
Provide an effective planning service of operative's diary's, working closely with the regional operational team to support the achievement of team KPI's.
Commercial Coordination:
Working closely with the commercial team in relation to subcontractor's purchase orders and variation orders to ensure continued value for money and commercial procedures are followed.
Health & Safety compliance:
Take appropriate H&S measures to ensure the safety of yourself, customers and colleagues.What you'll need to succeed
Experience of working in a customer focused environment.
Experience of working within agreed performance targets.
Excellent oral and written communications.
Proven ability to work methodically, follow agreed procedures and accurately record data and information.
Microsoft Office including Word and Excel.
Ability to work in a fast paced environment and under pressure.
Experience of working with databases.
What you'll get in return
Good rate of pay
Weekly pay
Free parking on site (3 days per week in office/ 2 working from home)
Pension contribution
Holiday allowance
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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