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First line analyst

Milton (Cambridgeshire)
Permanent
Computacenter
Analyst
Posted: 21h ago
Offer description

Life on the team

Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it.

The Support Analysts will form part of the?MDM team, working within our 2nd line service desk. You'll provide support between?7am and 7pm, Monday to Friday on a rotating shift basis.

This opportunity will be based from either?our Milton Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week.

These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live.

Analysts will manage and support End User Devices as part of the service desk, delivering to the standards and procedures agreed with Computacenters customers, including issue investigation, support documentation, and technical coac...

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