Job Description
Role Title: Splunk Engineer
Location: Telford, 2 days per week on site 3 at home.
Duration: 6 months contract from the start date
Rate: £534 Inside IR35
Role Description:
As a BOMS Monitoring Engineer, you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive Business Intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management.
Key Responsibilities
* Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics.
* Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics.
* Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours).
* Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies.
* Maintain and enhance dashboards, alerts, and visualisations to support proactive service management.
* Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency.
Required Skills and Experience
* Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS, Azure).
* Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and synthetic monitoring platforms.
* Familiarity with enterprise systems such as WebLogic, Apache, Oracle, and SQL.
* Ability to analyse and resolve complex technical problems and document solutions effectively.
* Excellent communication and collaboration skills, with a proactive and detail-oriented mindset.
Desirable Certifications
* Splunk Core Certified User/ITSI Certified Administrator
* Dynatrace Associate Certification
* Cisco AppDynamics Associate Performance Analyst
* Understanding of log and synthetic monitoring principles