Overview
Technical Support Team Leader | Wymondham | Up to £45k | Automotive Technology
Step into a high-impact technical role supporting world-leading automotive and motorsport organisations.
We're looking for a Technical Support Team Leader who thrives on solving complex problems in real time and enjoys working directly with customers. This role is ideal for someone from a field service, IT, or systems background who's confident under pressure, loves troubleshooting, and is motivated by making things work better.
What you'll be doing
* Diagnose and resolve complex technical issues across IT, networks, and hardware
* Act as a subject matter expert for colleagues and customers, providing confidence and clarity under pressure
* Collaborate with project and commercial teams to prioritise support requests effectively
* Share knowledge and mentor colleagues through hands-on troubleshooting and project support
* Introduce process improvements, automation, and documentation that make the support function smarter and more efficient
What you\'ll bring
* Strong cross-disciplinary troubleshooting skills across IT, networks, and hardware
* Experience working in customer-facing environments where you\'ve solved problems on the spot
* Evidence of project ownership, mentoring, or taking the lead on technical initiatives
* A proactive, root-cause mindset with the drive to improve systems, processes, and workflows
* Experience with scripting/automation or process optimisation would be a big advantage
* An interest in automotive, motorsport, or simulation technologies is highly desirable
Salary & Benefits
* Salary up to £45,000
* 25 days holiday plus bank holidays
* State-of-the-art facilities
* Free on-site parking
* Pension & healthcare
* Life Assurance
* Study support and professional development opportunities
* Friendly and collaborative team culture
* Additional company benefits
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