Retail store assistant (keyholder responsibility)
£12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Hours: 5 – Sundays only
Location: Glasgow, Byres Road
Closing date: 27th May 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK does not offer visa sponsorship.
What will I be doing?
* Overseeing the running of the shop on a Sunday, including taking keyholder responsibility (training provided) and supporting a diverse team of volunteers.
* Assisting the wider shop team in achieving sales and fundraising targets.
* Reviewing and processing donated goods and new stock.
* Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
* Using customer service skills to ensure customers and supporters feel welcome and appreciated.
* Maintaining shop standards regarding safeguarding, compliance and health and safety.
* Performing manual handling and other physical activities required within the day‑to‑day duties of the role.
What are you looking for?
* A working knowledge of what makes great customer service.
* Experience working in a lively and vibrant environment.
* Adaptability in changing situations, including working effectively independently and as part of a team.
* Commercial awareness.
* The ability to create relationships and communicate well.
* Flexibility; retail teams cover the needs of their stores on a rota basis, but a balance with personal life is also valued.
What will I gain?
We provide a generous benefits package, a wide range of career and personal development opportunities, and high‑quality tools, policies and processes to enable you to do your job well. Benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology and gym membership, and more. Our retail teams also have access to confidential well‑being support through the Retail Trust.
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under‑represented.
Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.
Unfortunately, we are unable to recruit anyone below the age of 18, to protect young people from health & safety and safeguarding risks.
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