We have an exciting opportunity for a Senior Manager specialising in Fraud Investigations and Recoveries within Fraud Operations.
The person in role will lead a team of up to 5 direct reports and up to 60 indirect reports and play a pivotal role in the organisations ambition to develop a centre of excellence in the prevention and mitigation of Fraud.
Within this role they will seek to drive efficiencies through process optimisation and performance management and invest heavily in team development to build both best practice and high levels of team resilience.
The role holder will be an SME in delivering assurance activities and reporting that demonstrates compliance with regulatory frameworks, internal policies and good member outcomes. The primary purpose of this role is to ensure these teams operate efficiently and in compliance with the organisations risk appetite. The person in role will leverage best practices to optimise resource utilisation, mitigate risks, and minimise preventable losses.
This role will pre-dominantly focus on managing activities related to the investigations and remediation of fraud, including authorised push payments, account takeover and 1 st party fraud, but may vary in scope.
Benefits:
1. Private medical and health screenings
2. 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
3. Annual discretionary bonus s...