About the role
Sense is currently recruiting for a Shop Manager to work 37.5 hours per week across its shops in Sussex and Surrey on a permanent basis. This is an exciting time to join a network of over 120 shops as we continue our shop growth programme. We look for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence, and maximise vital income generation for the charity.
Key areas of ownership
* Building, training and inspiring a great team of volunteers
* Delivering superb shop standards, offer and customer engagement
* Driving stock generation and community engagement
Key skills and experience
* Self‑motivated, creative, a great communicator, positively committed to charity retail
* Experience of inspiring a team to provide excellent customer service
* An eye for detail to ensure a safe, clean, and inviting environment for customers, staff and volunteers
* Previous experience in a retail environment or in a team‑leader position
* Willingness to work bank holidays and weekends as required, with flexibility to work across 7 days of the week
About Sense
Sense is a leading disability charity that delivers personalised, creative and flexible support at every stage of life. We drive change and build a future where everyone has the power, choice and control to live the lives they choose.
Equality, diversity and safeguarding
Sense particularly welcomes applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone’s contribution is valued and given the opportunity to realise their potential.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
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