Be the Heart of Our Service — Scheduler & Administrator
Horizons Homecare | Where Your Organisation Changes Lives
Looking for a role where you're valued, supported, and part of something meaningful?
At Horizons Homecare, we're not just another care company. We're a growing team with a big vision — to raise standards, change lives, and create a workplace where people genuinely love what they do.
We believe great care starts behind the scenes with great people — and that's where you come in.
The Role
As our Scheduler & Administrator, you'll be the person who keeps everything running smoothly. From coordinating care visits and creating rotas to welcoming visitors and supporting our office, you'll play a vital role in delivering compassionate, reliable care to those who need it most.
This is a fast-paced, rewarding position where no two days are the same — perfect for someone organised, people-focused, and confident making decisions.
You won't just be filling shifts.
You'll be helping ensure vulnerable people receive the care they depend on.
Real Career Growth — Not Just a Job
At Horizons, admin staff become multi-skilled professionals. As the company grows, so can you.
If you discover a passion for another area, we always prioritise internal progression before recruiting externally. Your ambition matters here.
Key Responsibilities
* Creating and managing staff rotas using care software
* Communicating with carers and clients about schedules and updates
* Handling phone calls, emails, and office enquiries professionally
* Supporting recruitment, training coordination, and HR administration
* Maintaining accurate records and documentation
* Planning cover for holidays, sickness, and training
* Supporting the shared on-call rota (evenings/weekends)
* Being the welcoming face of our office
What We're Looking For
* Experience in scheduling, rostering, or administration (essential)
* Excellent organisation and communication skills
* Confidence using IT systems
* Calm under pressure with strong problem-solving ability
* Friendly, positive, can-do attitude
* Team player who wants to make a difference
Why People Stay With Us
"When people join us, they stay — and that says everything."
Our team feel:
Supported
Appreciated
Listened to
Part of a family
What We Offer
At Horizons Homecare, we believe looking after our team is just as important as looking after our clients.
* Competitive salary
* Real career progression opportunities within a growing company
* Supportive, friendly team environment where you're valued
* Ongoing training and professional development
* Opportunity to develop new skills across multiple areas
* Paid holiday entitlement
* Workplace pension
* Recognition, staff appreciation, and team events
* A positive workplace culture — where people stay long-term
We don't just offer jobs — we offer careers.
We celebrate achievements, encourage development, and create real opportunities.
Interested? We'd Love to Hear From You
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Employee mentoring programme
* Free or subsidised travel
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
* Sick pay
Experience:
* providing care: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person