We’re looking for a commercially driven and relationship-focused National Key Account Manager to join our Sales team.
In this role, you’ll take ownership of a portfolio of national customers across merchants, retail, and buying groups. You’ll be responsible for strengthening existing partnerships while identifying and securing new business opportunities—working closely with key decision‑makers including category managers, buyers, and directors.
This is a highly visible, strategic role where your ability to influence, collaborate, and deliver growth will make a direct impact.
Key Responsibilities
* Develop and grow national customer accounts by identifying opportunities and delivering tailored solutions
* Build and execute strategic account plans for all key customers
* Drive sales growth through strong relationship management and consistent service delivery
* Introduce new product developments (NPD) and expand product ranges within accounts
* Collaborate with internal teams (Sales, Marketing, Commercial, Finance, Operations) to deliver a seamless, joined‑up customer experience
* Produce regular reports on pipeline, forecasts, revenue performance, risks, and opportunities
* Support tender processes, contract renewals, and customer presentations
* Negotiate and secure Annual Trading Agreements
* Champion and demonstrate our core values: Teamwork, Partnership & Family
What Success Looks Like (KPIs)
* Growth in revenue and product range across designated accounts
* Strong and active sales pipeline with high conversion rates
About You
* Strong understanding of routes to market, including merchants, retail, and contract sales
* Highly skilled communicator with the ability to influence stakeholders at all levels
* Commercially astute with strong planning, organisational, and problem‑solving skills
* Self‑motivated and able to work autonomously while managing a national territory
* High levels of energy, resilience, and drive to deliver results
* IT literate
* Full clean driving licence
Working Pattern & Travel
* National, customer‑facing role (approx. 75% external / 25% internal)
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