University Hospitals Birmingham NHS Foundation Trust
Band 4 Integrated Neighbourhood Team Coordinator
The closing date is 23 November 2025
The Integrated Neighbourhood Team (INT) Coordinator will be a central point of contact and navigator between designated Primary Care Network (PCN) and the INT multi‑disciplinary team (MDT). The role establishes effective communication processes across primary care, community services, mental health services and the voluntary/third sector.
The INT Coordinator works in collaboration with the INT core team and is responsible for liaising with designated leads to manage the coordination of patient‑related information to support the MDT’s triage and MDT meetings, including capturing outcomes and evaluation. As an active participant of the INT MDT, the Coordinator assists with the decision‑making process.
Main duties of the job
Policy and Service Development
* Support the development, implementation and review of standard operating procedures (SOPs) for INT level work and processes.
Information Resources
* Manage and coordinate the information flow between all MDT team members and any other co‑opted stakeholders, ensuring the Case Management Tool (CMT) records all citizen/patient‑related information as received via the shared care record and other designated information systems.
* Collect, collate and manage citizen/patient‑related information from clinical systems, partnering with other organisations as needed.
* Provide support to INT members in carrying out holistic citizen/patient investigation through information collection, ensuring INT members are well prepared for MDT meetings.
* Take clear minutes of discussions at triage and MDT meetings.
* Record, document and communicate clear actions and outcomes from triage meetings, MDT meetings, intervention conversations and follow‑ups using the CMT.
* Use information systems to extract data to populate reports as required.
* Establish and maintain systems for the management and storage of information, adhering to Trust policies and procedures, particularly in relation to confidentiality, health and safety, equal opportunities and data protection.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive and knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values‑driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. We want to attract and recruit talented individuals from all backgrounds and for each of you to feel supported for the diversity you bring, to achieve your full potential. For staff with a disability, including physical disability, long‑term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications
* Educated to GCSE level or equivalent with grade C or above in English and maths.
* ECDL or equivalent IT qualification / experience.
* IT systems and project management experience acquired through training or experience to diploma equivalent.
* Evidence of continuous personal development.
Experience
* Experience of administration procedures.
* Experience of working in a customer‑facing environment, resolving queries and using initiative to ensure effective working relationships across services.
* NHS experience or experience of working in a healthcare / social care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Birmingham NHS Foundation Trust
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