Champneys Eastwell Manor
Contract: Full Time
Salary: Up to £12.21 per hour
The spa operation is the very essence of our brand, and as such, the welcoming and knowledge shared with our guests and members are of great importance. When guests arrive at our Spa, they are greeted with impressive facilities, ensuring their Champneys experience is exceptional and unique.
Our reception colleagues are knowledge resources, possessing in-depth knowledge of the Spa, Wellbeing, and Fitness operations, as well as the property and local area.
Some responsibilities include:
* Greeting guests warmly and ensuring a courteous and efficient check-in process, including registration, offering tours when appropriate, and explaining the welcome pack/itinerary.
* Having comprehensive knowledge of the resort suite and supporting with treatment bookings, PT sessions, and itinerary planning.
* Conducting facility show rounds to potential new members when required.
Benefits
As part of our iconic wellbeing brand, you can expect benefits aligned with our vision to make you feel happier and healthier inside and out. Working with us, you'll enjoy:
* Health, Wellness, and Wellbeing incentives
* Champneys experiences, such as overnight stays or spa days
* App technology for essential forms
* In-house social media connecting our Champneys Family
* Motivating, rewarding, and engaging colleague events
* Discounted stays for you, friends, and family at our Hotels or Resorts
* Complimentary Spa Day after probation
* 50% discount on Champneys products
* Discounts on partner products like Elemis and Clarins
* Discounted health club memberships
* Access to Merlin Entertainments Attractions
* Introduce a Friend incentive
* Long Service celebrations
* Free parking
* Professional uniform provided
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