Stadium Tour Guide
Newcastle upon Tyne
Casual
£12.60 per hour
Closing Date: 20th November 2025
We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.
About the role
We’re looking for an enthusiastic and engaging Stadium Tour Guide to deliver exceptional and informative tours of St. James’ Park. You’ll provide visitors with a unique experience, sharing fascinating stories and facts about the Club’s rich history while ensuring the highest standards of customer service and safety.
Your impact
You will deliver engaging tours to diverse audiences, use storytelling to bring the Club’s history to life, provide outstanding customer service, manage and adapt tours for different group sizes and needs, ensure compliance with health and safety procedures. You will also have confidence in public speaking, excellent communication skills, and the ability to build rapport with guests. Previous experience in a customer-facing role and flexibility to work weekends are required.
About the team
You will work as part of our Stadium Tours team, acting as a brand ambassador for Newcastle United and ensuring every visitor leaves with an unforgettable experience.
Location
This role is based at St. James’ Park, Newcastle upon Tyne. Flexibility to work weekends is essential.
United As One
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive, so we place high value on the safeguarding and welfare of everyone we engage with
How to apply
For further information on this role and about the club and our values, please visit our careers page.
Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.
Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate