Job Title: Senior Service Delivery Consultant (Fixed Term Contract)
Work Setting: 3 days onsite (Part-time) | Location: Epsom
We are seeking an experienced Senior Service Delivery Consultant to lead HR operations across the UK&E region. You will manage a UK-based team, oversee offshore delivery from our shared service centre, and act as the go-to expert for HR systems and process improvements.
Key Responsibilities:
* Lead and develop a team of HR Service Delivery Consultants.
* Act as escalation point for complex HR queries.
* Oversee service delivery, HR systems (Workday, Oracle, ServiceNow), and data quality.
* Drive process improvements through analytics and stakeholder feedback.
* Collaborate with global HR teams and support key HR projects.
What We're Looking For:
* Strong leadership, stakeholder management, and communication skills.
* HR systems expertise (Workday, Oracle, ServiceNow preferred).
* Experience in shared services, data analytics, and process optimisation.
* Ability to handle confidential data in line with GDPR.
Preferred:
* HR or Data Analytics qualification.
* Project management experience.
* Global HR model exposure.
We offer flexible working, inclusive policies, and a supportive environment to help you thrive.
Apply now to join a forward-thinking HR team driving real impact.
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