* Starting salary of £26000
* Permanent position with long-term earning & bonus potential
About Our Client
The client we are currently recruiting on behalf of is a local business that is prided on providing a sustainable & satisfactory level of service regardless of their product. Their offering is incredibly diverse and would suit someone who is interested in manufacturing, installation and/or engineering. Genuine career stability and progression will be on offer within a recession-proof sector here as they are looking for an intelligent and self-motivated professional who is inquisitive and determined to ensure their clients receive the highest standards of service.
Job Description
Key responsibilities will consist of:
* Handling customer requests in a professionally and timely manner
* Accurate maintenance of Salesforce opportunities
* Processing quotations and orders within 24 hours
* Follow up quotations in a prompt & automatic manner
* Clean order entry and handover to Supply Chain
* Efficient and accurate processing of order amendments
* Coordinate and manage daily schedules to ensure timely customer service delivery.
* Monitor and adjust schedules to address any changes or conflicts efficiently.
* Communicate effectively with team members to ensure adherence to the schedule.
* Maintain accurate records and update scheduling systems as needed.
* Collaborate with other departments to meet customer service goals.
* Provide regular updates and reports to management regarding scheduling performance.
* Identify opportunities for improvement in scheduling processes.
* Assist in backfilling roles to maintain operational efficiency when needed.
The Successful Applicant
The successful applicant will:
* Always on the lookout for additional sales & general business opportunities
* Build and maintain strong relationships with assigned clients and acts as a trusted advisor and the main point of contact.
* Engage in conversations to understand potential client's needs, and build rapport and trust.
* Provide relevant product information and insights that address potential client's pain points.
* Responds quickly to customer price and invoice queries following up every quote with accurate information.
* Territory growth by initiating cold outreach to potential clients through emails, phone calls, and social media.
* Gather insights from BDMs and Area Sales Reps regarding customer expectations, challenges, and feedback.
* Collaborates with Sales Support to ensure orders are processed accurately and any customer issues are responded to quickly.
* Ability to work quickly and with confidence.
* Strong teamwork and interpersonal skills.
* IT skills and experience using ERP and CRM systems.
* Accuracy and attention to producing high-quality work and completing tasks.
What's on Offer
* Flexible working & lifestyle cohesion
* Starting salary of £26k min DOE
* Pension contribution & life assurance schemes
* Free car parking upon start
* Collaborative working environment
* Bonus & commission scheme in house dependant on sales targets/quotas
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