Company Description
Independent Events is a multi-award-winning experiential marketing partner that focuses on creating brand loyalty through outstanding experiential experiences and promotional marketing campaigns. With a wide range of services from augmented reality retail experiences to live action motor shows, street teams, and brand ambassadors, Independent Events excels in creating immersive brand events.
Role Description -
Bring the magic of the season to life! We're looking for an experienced Event Manager to oversee the day-to-day running of our festive children's immersive maze experience. This exciting, fast-paced role is perfect for someone who thrives under pressure, loves creating memorable moments for families, and can lead a vibrant team with confidence and enthusiasm.
Location: Wynyard Gardens, Wynyard, Billingham
Contract: Temporary (Seasonal)
Dates:
* November
* Influencer Day: 23rd November
* 29th November
* 30th November
* December
* 6th December
* 7th December
* 13th December
* 14th December
* 21st December
* 22nd December
* 23rd December
* 24th December
* 27th December
* 28th December
* 29th December
* 30th December
* 31st December
* January
* 3rd January
* 4th January
Key Responsibilities:
* Oversee the smooth daily operation of the immersive maze experience.
* Lead and support a team of 5 talented performers, ensuring excellent guest engagement and smooth show flow.
* Manage front-of-house operations, including queue management, ticketing, and guest experience.
* Use and monitor our online booking system to manage guest flow and capacity.
* Handle live updates and guest communication via Facebook and other social channels.
* Maintain excellent radio communication and coordinate effectively with team members throughout the event.
* Troubleshoot issues calmly and efficiently, ensuring a magical and safe experience for all visitors.
* Deliver outstanding customer service with a warm, professional manner.
About You:
Proven event management experience in a family, entertainment, or live performance setting.
Confident in front-facing, guest-facing roles with strong interpersonal skills.
Excellent time management and multi-tasking abilities.
Experienced in team leadership, especially managing performers or event staff.
Comfortable using online booking/ticketing systems and managing social media (especially Facebook).
Calm under pressure with strong problem-solving skills and a proactive attitude.
Confident communicator.
Why Join Us?
Be part of a creative, festive, and family-focused experience.
Work with a fun, supportive team passionate about delivering magical moments.
Earn £18 per hour in a dynamic, high-energy environment.
How to Apply:
Please send your CV and a brief cover letter detailing your relevant experience to kerry@independent-events.com with the subject line Event Manager – Festive Maze.
Job Type: Temporary
Contract length: 18 days
* Work Location: In person
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